Summary
About the Role
Major Accountabilities
In addition to accountabilities listed above in Job Purpose:
- Oversee end to end delivery of dedicated systems, tools or applications ensuring stability, integrity and business continuity
- Champion significant projects and business initiatives, demonstrating creativity and ingenuity to meet the agreed standards
- Collaborate with CSOC in support of Cybersecurity Threat Monitoring from deployed toolsets
- Streamline and/or simply Ops tasks with automation
- Effectively manage global security tool deployment and drive remediation efforts wherever necessary
- Engage respective service lines and application managers to carry out corrective actions
- Coordinate / manage major incidents with relevant stakeholders, if required
- Ability to lead external resources covering BAU to drive service improvements under Security Operations
- Oversee problem management and drive identification of root causes as well as sufficient prevention of recurrences
- Ensure adherence to documented operational procedures to maintain system integrity
- Creation and upkeep of operational service documentation
- Adherence with Security and Compliance policies and procedures within Security Operations service scope
Additional Specifications
- 10 plus years of IT security experience with preferred area of Data Protection and Endpoint Security
- Strong proficiency in DLP, AV, EDR, Data Masking solutions
- Prior experience with Microsoft products including but not limited to Purview, Microsoft DLP, Defender, Microsoft Information Protection (MIP)
- Understanding of scripting languages for collaboration on automation demands
- Background in Security Operations, processes, solutions and technologies
- Strong skills in presentation and stakeholder management
- Proficiency in identifying and mitigating security risks
- Partner with senior management, compliance, architecture, application, infrastructure and internal teams within Security Operations
- Clear thinker and expert in dealing with ambiguity. Align solutions to the needs of our customers and business partners.
- Ability to thrive in fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.
- Consistently deliver on commitments, deadlines and objectives on multiple priorities
Key Performance Indicators (KPIs)
Green SLAs of Sec Ops KPIs
- Project cost and time variance
- Assignment success rate
- Feedback from stakeholders
- Number of new solutions implemented
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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