Key Account Manager

Lokalizacja: Województwo Mazowieckie, Warmińsko-Mazurskie, Podlaskie

Major accountabilities:

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Analyze market situation including competitive intelligence activities on key accounts and key competitors
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
• Develop an effective sales team through training and coaching or management of key commercial programmes -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Minimum Requirements:
Work Experience:

• Handling quality metrics & issues
• Team management experience is preferred
• Sales experience in multinational companies
• Key account management experience
• Clinical Trial Design, Data Review & Reporting
• Innovative & Analytical Technologies

Skills:

• Account Management
• Accountability
• Collaboration
• Commercial Excellence
• Competitive Intelligence
• Compliance
• CRM (Customer Relationship Management)
• Customer Engagement
• Ethics
• Healthcare Sector
• Market Development
• Problem Solving Skills
• Revenue Growth
• Selling Skills

Languages :

• English

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? : https://www.novartis.com/about/strategy/people-and-culture Benefits and rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network