Resumen
About the Role
About the role:
Administer the assigned countries' day-to-day benefits administration activities and processes, focusing on customer support, vendor operations relationships and process improvement.
Key Responsibilities:
• Administer various benefits programs – retirement plans, insured benefits, perks, and allowances in line with the SOPs and process maps.
• Meet established service level agreements of timelines and quality of work.
• Resolves employee queries by interpreting benefit policies and procedures.
• Carry out invoice reconciliation and ensure accurate invoices are paid to the benefits vendors in time by collaborating with the P2P team.
• Prepare periodic reports to local authorities related to benefits plans, especially on pension and disability plans, where required.
• Prepares vendor and payroll reports by collecting, analyzing, and summarizing information from HCM systems.
• Work closely with P&O services and benefits vendors on the day-to-day administration of the programs and to address employee queries.
• Monitors benefit utilization by preparing and distributing benefit reports to internal stakeholders.
• Conduct benefits data review, data conversion load and discrepancy resolution. Collaborate with Regional benefits, country rewards and P&O PP on content management on the ONS knowledge articles.
• Work with a continuous improvement mindset and give ideas to the Benefits Admin Manager for process improvement. Report operational improvements to the Benefits Admin Manager.
Key Requirements:
• Good experience in Payroll and HR admin operational processes.
• Any bachelor’s degree or equivalent work experience
• Fluent level of English both written and spoken
• Understanding of benefit plans
• Understanding of logical, rules-based software systems
You’ll receive: (Applicable for Prague)
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card. Find out more about Novartis Business Services: https://www.novartis.cz/
Benefits and rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
