Sr. Supply & Demand Planner

Internal Role Title: Senior Supply and Demand Planner

Location: Seoul, Korea #LI-Hybrid

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key Responsibilities:

• Master Data Set up and perform complex local And global master data set up And establish process, guidelines, business matrix and SLA time lines in in GxP environment in adherence to Novartis compliance.

• Be Subject Matter Expert in the assigned area of work:

• Support data collection and reporting of KPIs- Logistic, WAndD

• Responsible that all logistic processes are proceed in a timely, high quality, efficient and effective manner and in full compliance with all laws and supply chain management policies and procedures.

• Identify and drive continuous improvement projects.

• Ensure material availability in line with the approved production plan.

• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management.

• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management.

• Own, in ERP System, MRP relevant data and materials technical specifications and ensure no Purchase Orders are past due in the ERP System.

• Management of purchased item Complaints/Returns to supplier.

• Provide a load-balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs.

• Control and follow-up of supplier’s service level indicators: Quality OTIF, lead-time violation.

• Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement.

• Provide guidance and system support for returns, rebates and credit/debit notes -Define and decide on priorities for physical deliveries in collaboration with other functions (e.g. LEX) for 3rd party customers and cross divisional supplies

• Act as SPOC for escalation issues for assigned customers

• Influencing and connecting relevant stakeholders to speed up (system) issue resolution

• Ensure management of daily MRP exception messages And appropriate follow up.

• Provide a load balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs.

Essential Requirements:

• At least 5-7 years of experience in the supply chain field, including manufacturing/production (MRP) planning, purchasing, supply & demand management, transportation and customs clearance, inventory management, warehouse/distribution, and 3PL management.

• Understanding of the supply chain flow connected to various departments and leading close communication and collaboration with related departments.

• Problem solving skills through process improvement

• ERP operation experience (SAP, Oracle, etc.) and various projects (system, process, cost related) and data analysis ability

• English communication skills required for communication and collaboration with regional and global organizations

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is an Equal Opportunity Employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network