Sommario
About the Role
Major accountabilities:
Ensuring accomplishment of promotional targets by brands by efficient leading of CEMs teams
Regular tracking and analyzing of business results
Having high level of insight in all disease areas within Immunology-CRM therapy area
To participate in Customer Engagement Managers/Specialists assessment and structural organization within the team - territory allocation coverage
To ensure effective management of the Customer Engagement Managers /Specialists team including training and personal development in terms of ongoing training, coaching and counselling through regular field visits and management of recruitment, performance, development and retention of CEMs/CESs in the area through quality processes - working in conjunction and support from P&O department.
To ensure outstanding personal and team knowledge, and understanding of Novartis priority products, technical information, product strategy, positioning, key messages and programs.
To implement with excellence the planned activities and marketing campaigns adhering to the relevant Codes of Ethics/regulations.
To ensure effective communication which reflects leadership, focus, direction and motivation of the customer relations team.
To develop and monitor an integrated operational plan which achieves the goals for the area / including territory budget, recourse allocation, fair and balanced target, transparent and motivating incentives.
Languages :
- Croatian & English
- Education: University degree in Medicine, Pharmacy, Biology, Chemistry or other relevant education
- Experience:
- >5 years in pharma business
- Experience in people management
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
